Posts Under Tag: Narratives in Trial

What Emotions is Your Narrative Evoking?

In most jury selections, attorneys on both sides ask as many questions about jurors’ case-related attitudes as they are allowed to. But how do you get at attitudes that jurors don’t even know are related until the trial starts? Although most attorneys would be sure to exclude any potential jurors who had suffered a fate similar to the plaintiff, they may completely overlook those with more innocuous experiences that can lead them to the belief of “there, but for the grace of God, go I.” Preventing this requires conscientious research into how laypersons view the opposing themes in the case as well as what personal experiences it conjures up in their minds.

One recent example can be seen in a recent New York Times article discussing James Comey’s testimony before the Senate Intelligence Committee. As Mr. Comey described his interactions with President Trump, he referenced feeling “uneasy,” feeling that lines were being blurred, and feeling pressured into situations with his boss that made him uncomfortable. He spoke of staying silent to avoid entering into unsavory agreements and of “freezing” when uncomfortable requests were made. In response, he was asked why he hadn’t been done more to prevent, stop or report the behavior. Unexpectedly, to Nicole Serratore, the NYT writer, as well as many others following the testimony, a familiar and unsettling narrative emerged: that of a woman being sexually harassed in the workplace.

James Comey is not a woman. And the issues at hand had nothing to do with sexual harassment. Which is what makes this an excellent example to underscore the importance of understanding what emotions case-specific themes and testimony will evoke. We have noticed that even though most jurors have not “walked in the shoes” of the plaintiff, they have often had experiences that cause the plaintiff themes to resonate with them. While they may not have suffered an injury, have they ever not been warned of side effects by a doctor? Have they ever left a doctor’s office feeling like they weren’t heard? Have they felt too rushed or intimidated to ask questions?

In most cases, the answer to those questions for at least some jurors will be “Yes.” If specifics of a case parallel a juror’s positive or negative life experiences, then they present you with either an opportunity or a problem. But in order to capitalize on the opportunity or counter the problem, you must first be aware of its existence. To oppose themes that parallel negative juror experiences, you must be prepared to identify and counter those themes, as well as voir dire jurors on those issues. And to capitalize on jurors’ life experiences and prime them to be more receptive to your themes, you must research how to frame the case narrative in a way that feels familiar to them.

Most jurors have endured things in life that will in some way parallel what’s being discussed in the case. And given the effect those experiences have on how jurors frame and respond to the case, we should be highly motivated to learn about those experiences. As always, the more you understand how jurors will react to the specifics of your case, the more knowledgeable you can be during jury selection and the more compelling your case can be at trial.

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Tracey Carpenter, Ph.D. and Susan Chiasson, Ph.D. started Carpenter Trial Consulting in 2010. They each have extensive experience in high-stakes civil litigation and specialized expertise in how jurors analyze evidence, assess witnesses, and arrive at verdict decisions.

 

What’s Your Story?

Trial consultants often emphasize the importance of a clear and persuasive narrative. Stories have long been told as a way to explain why things happened as they did (Homer’s Iliad, e.g.) and psychologists have long understood the role stories play in processing and understanding events. Trial lawyers frequently study the science of storytelling and typically recognize and embrace the value of strong narratives. Plaintiff attorneys, in particular, have honed their storytelling skills and become experts at fleshing out stories with villains, victims, motivations, and plot twists. But how narratives should be used by the defense has always been less clear.

Does the defense need to have a competing story? Previous research has been split on this issue. While some researchers have advocated for a competing story, others have suggested that the defense needn’t offer a competing story to prevail—it just had to shoot holes in the plaintiff’s story. This latter view is consistent with the way that logical and legal argumentation work—when Person A argues for X, and Person B simply has to prove that X is not correct. And likely due to its logical appeal, this is the approach most often adopted by defense attorneys at trial. However, because juror decision-making is not as clean or linear as a point-by-point tally, we would encourage attorneys to focus on a competing story approach instead.

A recent study of scientists using narratives in their research articles confirms the power of stories. Scientists are accustomed to the standards of objectivity and rationality, able to focus on the facts alone to construct their own causal relations. But this study demonstrated that scientists who used narrative elements in their articles were much more likely to be cited by other scientists. In the academic community, citation is a reflection of influence and acceptance—and even accounting for other factors known to influence citation, stories facilitated the uptake of information and influence.

Of particular interest to us was the description of the problem scientists faced as they wrote up research: the volume of scholarly publications is increasing at a tremendous rate, sometimes doubling within 5-6 years. This makes it difficult for the reader to make sense of so much information and for the writer to be heard amongst so many voices. Similarly, jurors are expected to organize and make sense of a huge volume of information and attorneys are working diligently to be heard in the midst of competing information. This research demonstrates the superiority of narrative presentations over expository presentations in such circumstances.

So rather than trying to pick apart the plaintiff’s story, we suggest that you have your own story—and not simply bullet point themes, but a well-considered narrative that explains the parties, the series of events leading to the lawsuit, and the motivations of all involved. Such narratives not only provide context and meaning for the evidence, but they increase juror recall and provide reasons for a juror to hold firm in deliberation. Jurors, like all of us, process information in the form of a narrative, and therefore, will describe the case to others as if it’s a story. When deliberations begin, be certain that you’ve given them a powerful and memorable story to tell.

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Tracey Carpenter, Ph.D. and Susan Chiasson, Ph.D. started Carpenter Trial Consulting in 2010. They each have extensive experience in high-stakes civil litigation and specialized expertise in how jurors analyze evidence, assess witnesses, and arrive at verdict decisions.