Posts Under Tag: Jury Trial

Are You Asking the Right Questions?

Trials are centered around questions and answers. Attorneys have expectations based on their experience questioning witnesses—they ask precise questions and expect honest answers. They can anticipate the witness’ responses and prepare follow-up questions. And they can call attention to a witness’ biases if the witness is being evasive or misleading. But how does all of that experience translate when questioning jurors? Do precisely worded questions necessarily evoke clear and honest answers?

The expectation that the back-and-forth with jurors operates in the same manner as the questioning of witnesses can lead a trial attorney astray during voir dire. Jurors arrive in court with no prior knowledge of the case they will be discussing and therefore, must provide responses with very little time to consider their beliefs and opinions. Because most of our immediate thought processes are inferential and unconscious, jurors then tend to rely on heuristics that produce biases they are not aware of. So when a juror talks at length about how a member of her family has been harmed by, for example, crystal meth, and then assures the Court that she can be fair to the person accused of possessing crystal meth, she’s telling the truth, in her mind. But from the outside, it is clear that her experiences will affect her decision-making in ways that she doesn’t recognize.

This lack of awareness of how and why we think what we do leads to two practical problems: (1) Jurors who don’t recognize their own biases, like the juror in the crystal meth case above, force the trial team to use up their limited preemptories instead of relying on a cause strike; and (2) It creates confusion as to which responses you can trust and which you should be wary of.

So how can you increase jurors’ self-awareness and therefore, elicit more accurate responses?

-Approach sensitive topics indirectly. Don’t assume that straight questions lead to straight answers. Asking questions in a less direct and more unexpected way causes jurors to think through the issue from a different angle and can lead to more thoughtful—and truthful—responses.

-Promote discussion rather than trying to force “yes” and “no” responses. Engaging in a discussion will help jurors move from automatic to intentional processing.

Recognizing that jurors, like most people, are unaware of many of the attitudes, beliefs, and biases that drive their decision-making allows you to understand why they have difficulty responding to questions with clear, coherent and reliable information. This recognition also provides you with the opportunity to develop a unique approach to voir dire that encourages discussion and reflection. Additionally, it underscores the importance of researching the language that best encourages honest, self-aware responses from jurors regarding the sensitive topics specific to your case. Because most jurors want to tell the truth—we just have to create an environment that makes it easy for them to do so.

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Tracey Carpenter, Ph.D. and Susan Chiasson, Ph.D. started Carpenter Trial Consulting in 2010. They each have extensive experience in high-stakes civil litigation and specialized expertise in how jurors analyze evidence, assess witnesses, and arrive at verdict decisions.

Know Your Opponent’s Strengths

During trial preparation, it is easy, and tempting, to hone in on the weaknesses in your opponent’s case and discount their strengths. Easy, because the weaknesses often highlight themselves and tempting, because developing arguments to expose such weaknesses comes quickly to experienced trial lawyers. While we would absolutely encourage you to capitalize on those weaknesses, we would also recommend 1) garnering feedback from multiple perspectives to develop a detailed understanding of the opposing cases’ strengths and 2) focusing the majority of your trial preparation on analyzing and responding to those strengths.

In spite of the intense satisfaction that comes with unequivocally proving an adversary wrong, dismantling their weak arguments may not be enough to discredit their strong arguments. Oftentimes, cases are assessed using a formulaic approach—which tends to conceive of trials as a set of building blocks that will collapse if you knock out some of the blocks. Unfortunately, juror decision-making isn’t that regimented or linear. Instead, we would recommend an approach similar to that of a football team scouting out their rival or a boxer preparing for a specific opponent. In both cases, exploiting their opponents’ weaknesses is only a part of the plan. They recognize that the key to victory is appreciating and preparing for their opponent’s strengths.

Because our belief systems and perspectives seem so right to us, it can make it difficult to appreciate that a rational person, upon hearing our explanation of the facts, could draw a different conclusion. And since we tend to surround ourselves with people who share our perspectives, it is not unusual for us to work with trial teams where almost every member shares a specific view on the case. In those circumstances, it is extremely common for different perspectives—whether that’s from a trial consultant, other members of trial team, or mock jurors—to be dismissed or attributed to a lack of a full understanding of the facts.

We would encourage you to intentionally resist that type of “groupthink.” Much in the same way that football teams have practice squads that mimic the strengths of the opposing team and boxers enlist sparring partners who are strong in the same areas as their opponent, we would suggest surrounding yourself with people who have different—and conflicting—perspectives as you prepare for trial. While this structure does force you to confront the hard truths associated with your case, it allows you to hear them from a team member prior to trial, rather than from a juror after the trial.

One of the most valuable things you can do during trial preparation is to create an environment where an appreciation for the opposing arguments is welcomed and encouraged—not dismissed or frowned upon. So seek out trial consultants who will point out strong aspects of the opposing case. Encourage that type of thinking in your trial team. And be receptive to it when you hear it from mock jurors. They aren’t simply playing devil’s advocate, not being a team player, or misunderstanding the facts. They’re giving you a scouting report—and in turn, you’ll be prepared for whatever is coming.

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Tracey Carpenter, Ph.D. and Susan Chiasson, Ph.D. started Carpenter Trial Consulting in 2010. They each have extensive experience in high-stakes civil litigation and specialized expertise in how jurors analyze evidence, assess witnesses, and arrive at verdict d

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