Year: 2024

Home  ›  2024

Are You Asking the Right Questions?

Trials are centered around questions and answers. Attorneys have expectations based on their experience questioning witnesses—they ask precise questions and expect honest answers. They can anticipate the witness’ responses and prepare follow-up questions. And they can call attention to a witness’ biases if the witness is being evasive or misleading. But how does all of that experience translate when questioning jurors? Do precisely worded questions necessarily evoke clear and honest answers?

The expectation that the back-and-forth with jurors operates in the same manner as the questioning of witnesses can lead a trial attorney astray during voir dire. Jurors arrive in court with no prior knowledge of the case they will be discussing and therefore, must provide responses with very little time to consider their beliefs and opinions. Because most of our immediate thought processes are inferential and unconscious, jurors then tend to rely on heuristics that produce biases they are not aware of. So when a juror talks at length about how a member of her family has been harmed by, for example, crystal meth, and then assures the Court that she can be fair to the person accused of possessing crystal meth, she’s telling the truth, in her mind. But from the outside, it is clear that her experiences will affect her decision-making in ways that she doesn’t recognize.

This lack of awareness of how and why we think what we do leads to two practical problems: (1) Jurors who don’t recognize their own biases, like the juror in the crystal meth case above, force the trial team to use up their limited preemptories instead of relying on a cause strike; and (2) It creates confusion as to which responses you can trust and which you should be wary of.

So how can you increase jurors’ self-awareness and therefore, elicit more accurate responses?

-Approach sensitive topics indirectly. Don’t assume that straight questions lead to straight answers. Asking questions in a less direct and more unexpected way causes jurors to think through the issue from a different angle and can lead to more thoughtful—and truthful—responses.

-Promote discussion rather than trying to force “yes” and “no” responses. Engaging in a discussion will help jurors move from automatic to intentional processing.

Recognizing that jurors, like most people, are unaware of many of the attitudes, beliefs, and biases that drive their decision-making allows you to understand why they have difficulty responding to questions with clear, coherent and reliable information. This recognition also provides you with the opportunity to develop a unique approach to voir dire that encourages discussion and reflection. Additionally, it underscores the importance of researching the language that best encourages honest, self-aware responses from jurors regarding the sensitive topics specific to your case. Because most jurors want to tell the truth—we just have to create an environment that makes it easy for them to do so.

______________________

Tracey Carpenter, Ph.D. and Susan Chiasson, Ph.D. started Carpenter Trial Consulting in 2010. They each have extensive experience in high-stakes civil litigation and specialized expertise in how jurors analyze evidence, assess witnesses, and arrive at verdict decisions.

Don’t Dismiss Erring Mock Jurors So Quickly

Almost any attorney who has participated in a mock trial can provide an example of a mock juror’s off-the-wall logic or fundamental misunderstanding of the case facts. Unfortunately, a common reaction to such mock jurors can be skepticism of their worth and dismissal of their arguments. But simply dismissing arguments made by mock jurors because they don’t seem reasonable to you is one of the biggest mistakes you can make during trial preparation.

Inevitably, when mock jurors deliberate, attorneys are drawn to the jurors who agree with them and annoyed by the jurors who argue for the opposing side. While this is a natural and unavoidable instinct, it is also an instinct that should be quickly suppressed if you want to learn all that you can from the jury exercise. Commonly, if jurors are confused on a particular issue, they are dismissed as unintelligent or inattentive. And if they adopt the arguments for the other side, it is viewed as a lack of understanding on their part (“if they understood it, they would side with me”). But these biases toward your own case can easily stand in the way of you getting the most value from the mock trial.

The first step in countering those biases is understanding the faulty logic behind them. Once you’ve become familiar with a case, it’s easy to forget how challenging it was to sort out at the beginning, and you can develop tunnel vision. Most legal and case-specific concepts are not notions that jurors encounter in their daily lives. Not only should it not be surprising if jurors don’t immediately understand something, but it should alert us to the things that need to be explained more often or more clearly. Additionally, no matter how strongly you advocate for your side, we should never assume that a reasonable person won’t be persuaded by the opposing side.

In fact, the greatest value of a mock trial comes from understanding the jurors who voted against you. Paying careful attention to the jurors who weren’t persuaded by your case allows you to ask the most important questions for trial preparation: What attracted them to the other side? What made the opposing arguments work? What holes did they see in your arguments? What facts were they legitimately confused by and how can that confusion be cleared up?

So while mock jurors may bring up points that seem illogical or nonsensical to you, be mindful that 1) any points that caused them confusion are likely to confuse real jurors as well, 2) it may not be that they don’t understand your argument; rather, they just don’t buy it, 3) their thought processes may be more widely-held and common that you would like to believe. Taking seriously what opposing jurors have to say allows you to shore up your case’s weaknesses and avoid surprises at trial. And if there is anything we can all agree on, it is that clients hate surprises at trial.

______________________

Tracey Carpenter, Ph.D. and Susan Chiasson, Ph.D. started Carpenter Trial Consulting in 2010. They each have extensive experience in high-stakes civil litigation and specialized expertise in how jurors analyze evidence, assess witnesses, and arrive at verdict decisions.

 

Recent Comments

    Categories